Testimonials

Excellent Service!

Catherine - Minneapolis, MN 55407
16 hours ago

Great service as usual! I appreciate the extra detail and info that he provides about the state of our A/C and furnace.

Response from Stafford Home Service Inc.:

Thank you Catherine!

Great service, timely and competent!

Shane - Apple Valley, MN 55124
1 day ago

We needed to transition and old gas clothes dryer to an electric one and needed a new 220 volt outlet installed and gas line removed and capped. Service was great and we are pleased!

Response from Stafford Home Service Inc.:

Thank you for taking the time to post this review Shane!

Perfect Once Again

Paul - Minneapolis, MN 55417
2 days ago

Response from Stafford Home Service Inc.:

Thank you for the review Paul!

Great service for every season

Andy - Minneapolis, MN 55410
3 days ago

Dusty provides exceptional, efficient service for our AC and furnace every spring and fall. We have peace of mind as well as comfort going into each cooling and heTing season.

Response from Stafford Home Service Inc.:

Thank you for taking the time to post this review Andy. We appreciate it!

Great service

Marta - Minneapolis, MN 55417
6 days ago

Tony and his work partner were efficient and meticulous installing several lights, a ceiling fan, a new breaker and outlet. Very pleasant to have working in my home. Thank you!

Response from Stafford Home Service Inc.:

Thank you for the review Marta. We will pass this along to Tony as well!

Dustin did a great job servicing & explaining my mini-split state of health!

Jalawn - Minneapolis, MN 55407
6 days ago

Dustin was on time, friendly and very professional. He explained everything he was doing and kept me posted results of testing my relatively new mini split. He even took the time to explain some of the features I was confused about on the remote control. Overall, I'm very satisfied and feel greatly relieved that I can count on my unit working with summer temperatures just around the corner. Thanks, Dustin! Jalawn

Response from Stafford Home Service Inc.:

Thank you for taking the time to post this review! We appreciate it.

Excellent service as usual

Steven - Saint Paul, MN 55118
7 days ago

Response from Stafford Home Service Inc.:

Thank you Steven!

Great service

Rich - Minneapolis, MN 55419
7 days ago

2nd time we’ve worked with Stafford. Recommended by a friend. 1st time they figured out and remedied some incompatibility problems between newly installed LED flood lights in a high ceiling and the new wall switch (initial work had been done by a handyman). 2nd time they replaced some old GFCIs and provided an estimate for wiring some 240v outlets. Very good service both times. Knowledgeable, addressed my concerns and answered my many questions. Also, provided timely updates on findings and pricing when anything unexpected came up. Good to work with.

Response from Stafford Home Service Inc.:

Thank you for your review Rich, we appreciate it!

VERY HAPPY, LONG-TIME CUSTOMER

CoilyGirl - Minneapolis, MN 55410
7 days ago

LONG REVIEW: I have been a Stafford Home Services (SHS) customer for six years. In my home, if it's electrical, I only use SHS. They have performed all types of installation and repair for me--both inside and outside my home. Their quality is EXCELLENT! Their customer service is EXCELLENT! Dusty is my HVAC technician. He checks out my system in the spring and fall. Dusty is terrific--personable, knowledgeable, and a wonderful communicator. Their management is equally terrific and responsive to customer needs. If you believe that "you get what you pay for," then their pricing is EXCELLENT. SHS offers a great warranty on parts workmanship; they stand behind their work (and their word). The biggest project SHS performed for me was the installation of a zoned HVAC system about 5 years ago. I live in an older South Minneapolis 1-1/2 story home (built 1928). At some point, the second floor was completed. I added an addition. As you can imagine, nearly every section of my home "had" a different comfort level. One was too cold. One was too hot. None were "just right." SHS took care of this problem. Every room in my home is now perfectly comfortable. If you have a forced air system and are thinking about installing a new furnace and/or A/C unit, ask them about zoning. I have four zones in my home. Finally, you get the impression that I love SHS, you're right. They are a premier organization!!

Response from Stafford Home Service Inc.:

Thank you for taking the time out of your day to post this review Wanda. We appreciate it and have enjoyed working with you over the years! We will pass this along to the team as well.

Great Service Highly Recommended!

John - Minneapolis, MN 55408
8 days ago

Dustin was very thorough, took his time in explaining what he will do and what needs to be done, and in undertaking the work at hand (cleaning our indoor AC units pre-summer usage). When finished, he provided an excellent summary of the conditions of our AC units.

Response from Stafford Home Service Inc.:

Thank you for the review John, we appreciate it!

Professional Convenient Service

Michael - Minneapolis, MN 55419
8 days ago

I just had an AC tune up, nothing major. Dustin was professional and explained what he did. No complaints!

Response from Stafford Home Service Inc.:

Thank you for the review Michael!

Great service by Dusty

Barb - Minneapolis, MN 55431
8 days ago

Dusty always explains work done and does a great job. He even puts up with the dog who likes to talk a lot😊. I’m so glad a friend recommended Stafford to me. They are a great team of people.

Response from Stafford Home Service Inc.:

Thank you for the review and feedback!

Reliable & Thorough

Stefanie - Minneapolis, MN 55406
9 days ago

I've used Stafford for the last 3 years. Dustin comes by on time and patiently explains the test completed how my AC unit's ranges support function and answers any questions I have. he's also great with the dogs!

Response from Stafford Home Service Inc.:

Thank you for the review Stefanie! We will pass this along to Dusty as well.

Always excellent

Mary - Minneapolis, MN 55405
10 days ago

I rely on the Stafford team to keep my furnace and A/C in tip top shape

Response from Stafford Home Service Inc.:

Thank you for taking the time to post this review!

Thanks Stafford!

MJ - Minneapolis, MN 55406
10 days ago

I like having an AC/heating service I trust. Dusty was here to do a spring check on the AC and he’s the best - patient, always ready to answer questions, pleasant. I wouldn’t have anyone but Stafford do this. They’re excellent.

Response from Stafford Home Service Inc.:

Thank you for the review Mary Jane! We will pass this along to Dusty as well!