Read what our satisfied customers have to say about Stafford Home Service.
Stafford Home Service Inc. has provided the highest level of customer service and satisfaction to homeowners in the Twin Cities Metro since 1951. We stand behind a 100% Satisfaction Guarantee with our own unique, multi-point process known as the Stafford Way. This process ensures you receive the best quality service and products in the industry, from the moment you contact us to the moment we complete the work – and beyond.
Check out what some of our customers are saying about Stafford Home Service Inc. services.
Reviews
Customers say: The reviews exhibit a positive sentiment towards Stafford Electric. Customers express satisfaction with the quality of the work, the professionalism of the staff, and the prompt and efficient service. Many highlight the expertise and knowledge of the technicians, their ability to explain complex issues in a clear and understandable manner, and their willingness to go the extra mile to ensure customer satisfaction. Customers also appreciate the convenience of scheduling appointments, the friendly and courteous service, and the overall positive experience they have had with Stafford Electric. Positive reviews mention specific technicians by name and express gratitude for their hard work and dedication. Negative reviews are few and far between, with customers expressing minor concerns or issues that were promptly addressed and resolved by Stafford Electric. Overall, the reviews suggest that Stafford Electric is a reliable and trustworthy company that provides high-quality electrical services and excellent customer service.
Great service, knowledgeable, on-time, friendly, and effecient.
Steve -
Mendota Heights, MN 55118
Stafford's our go-to from now on.
Response from Stafford Home Service:
Thank you for the kind words! We're thrilled to hear that Stafford Home Service is now your go-to. If you ever need assistance in Mendota Heights, MN, or need help resetting a breaker, we're here for you!
Low Voltage Wire Check up
Gigi -
Saint Paul, MN 55118
I had Stafford come out to assure the low voltage wire they installed to prevent ice dams a few years ago was in good working order. They checked the electrical panel and voltage levels at the wire. All were in excellent working order. They talked other me to assure they understood my concerns and then completed their work. I really appreciate their concern and care they exhibited.
Response from Stafford Home Service:
Thank you so much for taking the time to leave this wonderful review! We’re glad to hear that our team was able to check the low voltage wiring we installed to prevent ice dams and ensure everything was in excellent working order. It’s always our priority to listen to our customers' concerns and provide thorough, thoughtful service. We truly appreciate your trust in Stafford and are happy to have been able to assist you in Lilydale, MN!
Great experience!
JL -
Minneapolis, MN 55417
Dustin was thorough; explained everything he did, and took the time to answer all of our questions!
Response from Stafford Home Service:
Thank you so much for the wonderful 5-star review! We're glad to hear that Dustin was thorough and took the time to explain everything and answer all your questions. At Stafford, we pride ourselves on providing top-notch service, whether it's a Burnham boiler tune-up or any other HVAC needs in the Minneapolis, MN area. We truly appreciate your business and look forward to serving you again in the future!
Excellent service
Charles -
Hopkins, MN
Chris was very knowledgeable and experienced.
Response from Stafford Home Service:
Thank you for the great feedback! We're glad to hear that Chris was able to demonstrate his knowledge and experience during your furnace repair. We take pride in offering top-notch service in Hopkins, MN, and we're pleased Chris was able to meet your expectations. If you ever need assistance again, don't hesitate to reach out!
Excellent Service!
Lou Ann -
Minneapolis, MN 55406
Dusty provided exactly the service and information that we needed, in a kind and patient and professional manner. He clearly explained everything he did so that we understood what needed to get done and what our role is in maintaining our boiler and radiators. I can’t say enough positive things about him and the work he did here for us! Thank you Stafford and Dusty!
Response from Stafford Home Service:
Thank you so much for your kind words! We're thrilled to hear that Dusty was able to provide you with the service and information you needed in a clear, professional, and patient manner. At Stafford, we take pride in ensuring our customers are well-informed about their Slant/Fin Boiler tune up, and it’s great to know that Dusty made sure you understood both the work done and your role in maintaining your boiler and radiators. We're proud to serve the Minneapolis, MN area, and we truly appreciate your feedback!
Great service
Cheryl -
Edina, MN 55424
Richie from Stafford Electrics did a great job installing the baseboard heaters.
Response from Stafford Home Service:
Thank you for the kind words! We're thrilled to hear that Richie did a great job installing your electric baseboard heaters. We're proud to serve Edina, MN, and are happy to have met your heating needs.
Excellent service
Iris -
Minneapolis, MN 55419
Response from Stafford Home Service:
Thank you for the review Iris! We're so glad to hear that you had an excellent experience with our heating tune-up service. We take pride in serving the Minneapolis, MN area and ensuring our customers stay comfortable all year round. If you ever need assistance in the future, don't hesitate to reach out!
Great job
Dylan -
Minneapolis, MN 55406
Great job by the crew. Worked quickly and neatly. Very pleased with the fan
Response from Stafford Home Service:
Thank you for the review and taking advantage of our Panasonic Whisper Green Bath Fan Promotion! We're thrilled to hear that you are pleased with the fan and that our crew was able to work quickly and neatly. We appreciate your feedback and are grateful to serve the Minneapolis, MN area. If you need anything else, feel free to reach out!
Great job!
Rebecca -
Minneapolis, MN 55410
Quick and easy service! Friendly, punctual, knowledgeable.
Response from Stafford Home Service:
Thank you so much for the 5-star review! We're thrilled to hear that our flood light replacement service in Minneapolis, MN was quick, easy, and met your expectations. We strive to be friendly, punctual, and knowledgeable in all that we do. We appreciate your feedback and look forward to serving you again in the future!
Thanks
Joseph -
Bloomington, MN
Response from Stafford Home Service:
Thank you for your review Joseph! We're glad to hear that you had a positive experience with our meter socket replacement service in Bloomington, MN. If you need any further assistance, feel free to reach out. Thanks again!
Excellent Service
Linda -
Minneapolis, MN 55410
Our go-to for all home service work. Easy to schedule appointments with their friendly staff. Service people show up on time and are courteous and get the job done.
Response from Stafford Home Service:
Thank you for the wonderful review! We’re so glad to be your go-to for all your home service needs in Minneapolis, MN. It’s great to know that our team is always on time, courteous, and efficient. We truly appreciate your continued trust in us and look forward to working with you again soon!
Thoughtful and Professional Heating System Install at a Good Price
John -
Minneapolis, MN 55417
We had a 25-year-old furnace that needed replacing (along with an old AC) and were interested in heat pump as an option to efficiently reduce our use of gas and to cool more efficiently, too. The salesperson, Nick, was very thoughtful, willing to answer dozens of questions about system options and to support our choices without being pushy. The install team was very polite and professional, and did a terrific job. They checked in regularly and worked efficiently. We would definitely work with Stafford again.
Response from Stafford Home Service:
Thank you so much for your fantastic review John! We're thrilled that you chose to upgrade to a Daikin Heat Pump to improve both your heating and cooling efficiency. It’s great to hear that Nick was able to answer all your questions thoughtfully and help you make the right choice. We truly appreciate your trust and are so happy to have worked with you in Minneapolis, MN. We look forward to working with you again in the future!
Inspection of Heating System
David -
Saint Paul, MN 55104
The service truck pulled u to our home on time, explained the scope of the placed inspection, and went to work. I had a full opportunity to explain our experience with the heating system, and to ask questions. I received understandable answers. The service fellow was mellow about our little yipping dog and adjusted his inspection to accommodate our needs. In sum, wonderful service!
Response from Stafford Home Service:
Here's a response to the review that includes "furnace tune-up" and "St. Paul, MN": Thank you for your kind words David! We’re so glad to hear that you had a great experience with your furnace tune-up. It’s wonderful to know our technician was able to explain everything clearly and accommodate both your needs and your dog. We're proud to provide top-notch service in St. Paul, MN, and appreciate you taking the time to share your positive feedback. If you need anything in the future, feel free to reach out!
Great service, love our new system
Jesse -
Minneapolis, MN 55406
We upgraded our AC and furnace to a heat pump/resistance combo. We got through some 0-degree nights no problem. Stafford was very responsive and easy to work with. Highly recommend.
Response from Stafford Home Service:
Thank you so much for your fantastic review Jesse! We're thrilled to hear that your new Bryant heat pump and resistance combo are keeping you comfortable through those cold nights in Minneapolis, MN. It's great to know that Stafford was responsive and easy to work with. We truly appreciate your recommendation and are happy to have helped with your home’s heating and cooling needs. Please don’t hesitate to reach out if you need anything else!
Excellent service
Luann -
Minneapolis, MN 55436
Dusty was very knowledgeable, friendly, and able to explain our new thermostat patiently!
Response from Stafford Home Service:
Thank you so much for the wonderful feedback! We're thrilled to hear that Dusty was able to provide you with excellent service and explain your new thermostat with such care. We take pride in offering top-notch Bryant heating tune-up services here in Edina, MN, and it's great to know that your experience reflected that. We appreciate your trust in us and look forward to assisting you again in the future!
Dave S.
Replaced front entry light and dimmers
Dave S.
Installing new light and switch in back entry and wiring for new sauna in Minneapolis
Dustin J.
Daikin system heating tune up, Bloomington, Mn
Dave S.
Removed a light fixture and replaced with a white cap for a customer in Chaska, MN.
Anthony W.
Replaced motion detector light for a customer in St Paul, MN
Jake M.
Performing a boiler tune-up for a wonderful family in Minneapolis, MN
Dustin J.
Daikin system heating g tune up, Minneapolis Mn, linden hills neighborhood
Anthony W.
Installed Outlets and re-attached baseboard heat for a customer in the Fulton neighborhood of Minneapolis, MN
Anthony W.
Repaired lights on a ballast for a customer in St Louis Park, MN
Seath M.
Completed a heating tune-up for a customer in St Paul, MN
Dustin J.
Slant fin boiler heating tune up, Minneapolis Mn, Fulton neighborhood
Jake M.
Troubleshooting power out in misc parts of the home for an amazing couple in Mendoza Heights, MN
Dustin J.
Daikin system heating tune up, Plymouth Mn
Patrick R.
Capped off old transit supply that had fallen apart, reran return to better suit efficiency, added 3 supply’s and one return to basement.
Dave S.
Installing receptacle on front porch in Minneapolis
Chris S.
Install 2 new heat supplies in bsmt and standard furnace tune up.
Dave S.
Replacing ceiling fans in Mendota Heights
Anthony W.
Checking de-icing cable in St. Paul, MN
Dustin J.
Tempstar system heating tune up, Minneapolis Mn, Wenonah neighborhood
Richie M.
Replacing a defective electrical breaker for a cool dude in Hopkins!
Chris S.
Furnace tune up
Chris S.
HVAC service call. Water leaking from furnace.
Anthony W.
Installing new chandelier in Plymouth, MN
Dustin J.
Slant fin boiler heating tune up, Minneapolis Mn, Seward neighborhood
Anthony W.
Installed new electric dryer and range circuits in Edina, MN
