Minnetonka, MN Residential Electrical, Heating & Cooling

Customers say: The recent reviews expresses a positive overall sentiment towards Stafford Home Services. The majority of reviews are positive, with customers expressing satisfaction with the quality of work, professionalism, and responsiveness of the staff. Customers appreciate the technicians' knowledge, friendliness, and the efficiency of the services provided. Positive reviews mention the technicians' ability to explain technical information in a way that is easy to understand, their willingness to go above and beyond to ensure customer satisfaction, and their prompt arrival and completion of tasks. Additionally, customers highlight the cleanliness and organization of the technicians, their attention to detail, and their ability to provide helpful advice and recommendations. Negative reviews are present but are much less frequent than positive ones. Customers who had negative experiences mention issues such as long wait times for appointments, technicians arriving late, and feeling pressured to purchase additional services. However, even in these negative reviews, customers acknowledge the professionalism and helpfulness of the staff. Overall, the sentiment expressed in the reviews is positive, with customers expressing satisfaction with the services provided by Stafford Home Services.